During August 2009 we were contacted by one of our long standing customers, Judges Bakery, Hastings, one of their ovens had a catastophic failure and could not be repaired. Fearing no production and a huge loss in income by contacting us they knew we would be able to help out quickly. Indeed within a few days of the fire we were able to install a replacement loan oven so production disruption was at a minimum and we also dismantled and removed the old damaged oven for disposal. Within a week of the fire a Fully Refurbished Tom Chandley 24 tray replacement oven was delivered and installed ready for production to continue as before. This kind of disaster could have resorted in a massive disruption of production and trading but due to our massive range of stock, reliable serving and refurbishment engineers and our quick delivery times we were able to minimise any hassle.